Contact ALIE MARKET
Questions about an order, a product, a return or a payment? ALI, our concierge, answers 24/7 in the chat bubble on any page — or message us on WhatsApp.
Message +971 50 268 7846 for order help, product questions or returns. You can also browse the catalog, add items to your bag and pay directly in the chat.
Chat with ALI
The chat bubble in the corner of every page connects you to ALI, the ALIE MARKET concierge. ALI can search the catalog, quote prices, explain shipping and returns, and hand you to a human when needed.
Response times
Chat and WhatsApp replies are immediate. Anything that needs a human follow-up is usually resolved within a few hours.
Company information
ALIE MARKET is operated by Xenia & Co. LLC, a UAE limited liability company registered at Sharjah Media City, Sharjah. Business licence: 2647553.01.
Questions shoppers ask
- How do I contact ALIE MARKET?
- Message us on WhatsApp at +971 50 268 7846, or open the ALI chat bubble on any page of aliemarket.com. Both are answered 24/7.
- How do I track my order?
- Use the tracking link emailed to you when your parcel ships, or send your order number and the email on the order to ALI in the chat.
- Which languages does support speak?
- ALI replies in the language you write in, including English, Arabic, Hindi, Urdu, French, Spanish and more.